Fusion Home Services Claim this business
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Fusion Home Services is a building materials store located in Virginia Beach. They offer general contractor, supplier and service services. Rated 4.9 stars from 1038 Google reviews.
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- Address2697 International Pkwy Bldg 4 ste 100, Virginia Beach, VA 23452, USA, Virginia Beach
- Phone(757) 938-6709
- Websitefusionvirginia.com/
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Reviews
Called several HVAC companies after experiencing issues over the winter with my split unit. Fusion earns my business with their detailed quote and professionalism. Hunter provided a great quote and was competitive in price. The communication between the sales team, scheduling, and install team was phenomenal. V and Austin were prompt, professional, and provided all the details about the equipment installed. If I had to recommend an HvAC company to anyone, it would be Fusion. I’ll be a repeat customer if I ever I need services in the future.
Fusion Services did an outstanding job replacing our entire HVAC system in mid-April. Ben Waldron, the owner, provided a thorough evaluation and estimate and took the time to discuss suggested improvements to make our system as efficient as possible. Since we have a 3-zone damper system for our unit, Ben suggested modifications to our duct work to make the system as air tight as possible so we were not cooling/heating the attic where the unit is located. Ultimately, much of the 30 year old leaky duct work in the attic was replaced - which other contractors were not eager to do. I appreciated that the estimate was detailed so I could fully understand the scope of the work. Also, it was very helpful that pricing options were provided for additional add on items. A very transparent way of doing business that provides customers with the pricing information needed to make decisions. The pricing was competitive with the other 3 bids obtained - actually on the lower end. The installation team of 3 were great- always showing up on time and keeping us informed of the progress of the 3 day installation project. Of course, it was in the mid-90s during those 3 April days and we appreciated the window air conditioning units installed in our house by the team. The crew were troopers doing their best to tolerate the unbearable heat in the attic. Ben performed a quality control overview at the end of the project to ensure the installation was properly executed - all elements of an excellent and well managed company to ensure quality work. Thus far, both the heat and AC are operating well and hope they will continue to do so for many years. Great company - so do not hesitate to hire them.
Morgan, was the technician for the Air Condition Service Call, he did a great job and gave me a great price! He called when he was on his way and arrived right on time! He was very nice and professional and explained everything he was doing. I would have Fusion Home Services back again! Everyone at the company have been great to work with, including the owners Amanda & Ben!
I originally called my HomeServe warranty company because my AC was not cooling. Unfortunately, the first and second technicians they sent were unable to fix the problem and actually made the system worse. I then called Fusion Home Services, and the experience was completely different. Their technicians, Shawn and Jose, quickly diagnosed the issue, explained everything clearly, and fixed the problem right away. They were professional, knowledgeable, honest, and efficient. My AC has been working perfectly since their repair. After a very frustrating experience with the warranty company, Shawn and Jose restored my confidence. I highly recommend Fusion Home Services for anyone looking for reliable and skilled HVAC technicians. Thank you for the outstanding service!
Repeat Fusion customer recommended by my daughter. Got all the needed details and questions answered regarding installation. The rep presented a proposal which undercut other local vendor's price estimates. Felt very comfortable with Fusion early-on. As for the installation itself, it started on time and the process went steady and like clockwork. Fusion identified critical opportunities to also perform corrective maintenance on matl issues with my A/C Sys in addition to the Heating Sys. This saved me money. Ben and the other two gentlemen were great at their jobs and enjoyed having them here lending their expertise. The post-installation follow-on operational tests went very well. The new Heating Sys runs like a Cadillac! Thanks!