S.E. Bates Electric Claim this business
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S.E. Bates Electric is a electrician located in Naples. Rated 4.6 stars from 215 Google reviews.
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- Address5633 Strand Blvd Ste 313, Naples, FL 34110, USA, Naples 34104
- Phone(239) 420-7707
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Reviews
I have been seriously taken advantage of by Bates Electric who pretended to be in Naples, FL. Their "electrician" drove from Miami and hung a chandelier which was broken in the box. I suggested I should send it back to the company, but he insisted on hanging it with two broken parts. He then charged me $700 which is more than the chandelier cost! When I called the Bates Electric number to dispute the charge, the customer service lady was very rude, so I asked to speak to the Owner. I am still waiting for that phone call. Mr. Bates, I cannot use the chandelier because it has two broken arms. Ferguson never sent me the new parts. I am so upset. I have NEVER been treated so poorly by ANY company in Florida. I am on a large condo board and know what proper service is. This is so wrong and I would like the issue to be fixed asap.
Alex was awesome. I called in the morning and they were here in a few hours. Greatly appreciated the promptness. Debbie in the office was very pleasant. Thank YOU!
Ryan was amazing today! We have had an ongoing electrical issue in our main bedroom but we are rarely here for long enough to figure out the issue. I called Bates and Ryan had it solved within 5 minutes. Issue resolved and I only wish we would have called earlier. Bates has done a few other projects in the past for us and we are always super happy with their work and their response. I can't recommend them enough!
Bates Electric was customer service focused. They came to my residence promptly, addressed my smoke alarm issues, installed new units and towed-up to make sure all circuits were working properly. I am very satisfied with Bates in Naples, FL and our service electrician Alex was great. Will definitely use Bates in the future.
Excellent job of installing EV Charger. Alex was knowledgeable and skilled.